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  My site works on local system but not on your servers. Why?

It is not necessary that an application which is working on your local system will work on the...

 Can I run PHP scripts anywhere on my virtual server?

Yes, PHP scripts do not have to reside in a particular directory and will run anywhere on your...

 Do you have mod_rewrite enabled on your servers?

Yes, mod_rewrite is enabled on all servers.

 Domain asking user/pass?

Please raise a support ticket regarding this.

 How do I create, edit & delete tables in my MySQL database?

All administration of your mySQL databases can be done through our convenient web based...

 I get either Error 403 Forbidden or Error 404 Not Found. What is wrong?

Either of the two things happened: you deleted your /public_html/ directory [Linux Server] or...

 Is CURL with SSL support installed [Linux Only]?

Yes, CURL with SSL support is installed on our servers.

 What is PATH information for impotant modules on Linux Servers?

WWW Directory: /home/username/public_html Root Directory: /home/username Perl: /usr/bin/perl...

 What userid does my PHP scripts run under?

Your PHP scripts will run under the same userid as the webserver (Apache), which is "nobody"....

 Where should I upload my files?

If you are Linux Server, please upload all your files under public_html directory (your root...

 Why am I getting 550 error while uploading/deleting files?

This is a known issue with Windows Server 2003 and HELM Control Panel. Please read the Default...

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